Custom Product Attributes are not imported with sync.

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Jasvir

June 13, 2025 12:31

Hello Team,

  We are using Maurisource Lightspeed extension for our Magento 2 site, to Import data from Lightspeed R-Series. With this extension we got product data, but some of the data is missing. I talked to the support in lightspeed. They mentioned that Custom attributes cannot be imported. Can you please help us import those missing attributes too? Can you do the customization to import those custom attributes?

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  Orders July 10, 2025 14:02

  Just curious, is your sync still working? Ours stopped with "getServiceClient Error: Failed to connect to lsadmin.maurisource.com port 443 after 127186 ms: Could not connect to server". I've tried contacting the developer but I am not receiving a reply.

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  Jasvir July 11, 2025 04:19

  Our Sync was completed a month ago. Now, yesterday we tried to sync again for the new products, but got the same error as you. I raised a ticket but got no response yet.

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  Orders July 11, 2025 13:16

  I've raised a ticket and emailed directly with no response. I'm not sure what is going on. 
  
  I thought this extension was no 3rd party but it needs some sort of information from the amazon servers to run. 

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  Orders February 05, 2026 20:33

  Our sync is down again with no response from the developer. Is yours down as well?

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